Privacy Statement

Privacy Statement

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Cookies

Cookies

 

Cookies

What are cookies?

When you visit a website, that site can save or retrieve information via your browser. This generally happens by means of cookies. Cookies are small text files that can be used by websites to make the user experience more efficient. Cookies can be stored on your device if they are absolutely necessary in order to run that website. Your permission is required for all other types of cookies.

Protecting your data

This site uses various types of cookies. Some cookies are placed on our site by third parties. This can include information about you, your settings or your device, which is primarily used so that the website functions according to your expectations. In general, you cannot be identified directly based on the information stored in the cookies. However, that information can make your browsing experience more personal. Please refer to our data privacy policy for more information on cookies.

 

Customer information for cookies used

NameCategory*Expiration timeValidityDescription
privacy1100 years.wuerth.de
eshop.wuerth.de
Technical cookie from Würth that stores the information regarding how you reacted to the notice in the cookie banner on using cookies.
_gat52 minutes.wuerth.deCookie analysis from Google Analytics that serves to accelerate the loading time for websites and to throttle the request rate on websites with high amounts of traffic.
See Google Cookie Policy https://www.google.com/policies/technologies/types/
_ga52 years.wuerth.de
eshop.wuerth.de
Cookie analysis from Google Analytics that is used together with IP anonymization to distinguish the respective users and to help understand how the website is used. This information serves to continually improve the usability and performance of our websites.
See Google Cookie Policy https://www.google.com/policies/technologies/types/
_gid51 day.wuerth.de
eshop.wuerth.de
Cookie analysis from Google Analytics with a unique value for each site visit.
_pk_id.*3/412 months.wuerth.deCookie analysis from Würth that stores the various analytical data, such as number of visitors, time intervals, etc., which can be used to calculate statistical key figures.
_pk_ref.*3/412 months.wuerth.deCookie analysis from Würth that can be used to determine how users arrived at our website, provided it is set.
_pk_ses.*3/4Session.wuerth.deCookie analysis from Würth that does not contain any data itself. Whenever this cookie is set, the visitor counters are increased in "_pk_id".
piwik_ignore12 years.analytics.witglobal.netTechnical cookie from Würth that is set if you would like to anonymize the tracking through Würth’s website analysis tool. After being enabled, this cookie prevents any information regarding your personal browsing behavior from being stored.
_uetsid530 minutes.wuerth.deAnalysis Cookie by Microsoft for Bing Ads Universal Event Tracking, which is used to differentiate visitors and sessions.See Bing remarketing in paid search policy
See Bing remarketing in paid search Policy https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies
__utma522 months.wuerth.deAnalytics Cookie used by Google Analytics to distinguish visitors and identify sessions / visits.
__utmz54 months.wuerth.deAnalysis cookie can be evaluated by Google Analytics by how visitors came to our website.
BVBRANDID512 monthseshop.wuerth.deAnalysis Cookie by Bazaarvoice which allows to display product reviews in the shop and to determine how many visitors they are displayed.
See Bazaarvoice privacy policy https://www.bazaarvoice.com/de/legal/privacy-policy/
BVBRANDSID51 dayeshop.wuerth.deAnalysis Cookie by Bazaarvoice which allows to display product reviews in the shop and to determine how many visitors they are displayed.
See Bazaarvoice privacy policy https://www.bazaarvoice.com/de/legal/privacy-policy/
BVImplmain_site5Sessioneshop.wuerth.deAnalysis Cookie by Bazaarvoice which allows to display product reviews in the shop and to determine how many visitors they are displayed.
Siehe Bazaarvoice Datenschutzrichtlinie https://www.bazaarvoice.com/de/legal/privacy-policy/
mat_ep530 days.wuerth.deTechnical cookie of MaTelSo that stores the initial entry point of a call.
mat_tel52 years.wuerth.deTechnical cookie of MaTelSo that stores the Würth phone number displayed to the caller and the time of a call. This can ensure that returning website visitors see the same phone number for example.
pgid1Sessioneshop.wuerth.deTechnical cookie of Würth containing the user group. Each group has a unique personalization group ID (PGID). This makes it possible to use already rendered templates (HTML code) from the PageCache without having to call the application server. Thus, a better performance of the system can be achieved.
sid1Sessioneshop.wuerth.deTechnical cookie of Würth, which contains the session ID of the online shop. This is used as an identifier in stateless log applications to detect and associate multiple concurrent requests from a user.
sidTop1Session.wuerth.deTechnical cookie of Würth, which contains the session ID of the online shop. This is used as an identifier in stateless protocol applications to detect multiple user requests, assign them to a session, and exchange session-related information server-side.
TS01* Sessioneshop.wuerth.de .analytics.witglobal.netnot specified
RT 10 days.wuerth.denot specified
lbcookie1Sessioneshop.wuerth.de
.analytics.witglobal.net
Technical cookie of Würth, which is used for load distribution of the shop system.
rdeUser3/4persistent .wuerth.deFunctional cookie of Würth, which is set on the first login and then remains unchanged without saving personal information. It helps capture the browsing and buying behavior of a user, showing appropriate product recommendations, and offering helpful features for a better shopping experience.
cookieConfirmation160 months.wuerth.de .analytics.witglobal.netWürth technical cookie who stores the information as to how they reacted to the use of cookies.
stoerer_off1Session.wuerth.deWürth technical cookie who stores the information as they responded to the login notice.
wasc214 days.wuerth.deFunctional cookie by Würth that is set or updated to ensure that a visitor is not shown the notice when leaving the browser content area on items in the shopping cart for more than once during the cookie lifetime.
wlast210 days.wuerth.deFunctional cookie by Würth that is set or updated when you visit a product page and contains the product information of the last viewed product. This information will be used to display the last called product in case of a later login by the same visitor in the online shop.
wsrv215 months.wuerth.deFunctional cookie of Würth that is set or updated when a visitor starts an online application in the online shop, such as Hazardous substance management to provide faster access to the pages and services as additional help in the online store.
wred2Session.wuerth.deFunctional cookie by Würth, which is set when a visitor is on a product or service page, in order to offer the option of a quick jump to the previously visited page after login.
wserp2Session.wuerth.deFunctional cookie by Würth that is set when a visitor reaches the shop via a search engine search results page in order to offer additional help in the online shop.
wnotify2Session.wuerth.deFunctional cookie of Würth set, if you have consented to the display of browser notification hints and controls, that the browser notification notification by Würth is only displayed once per browser session.
word2Session.wuerth.deFunctional cookie by Würth, which is set when an order is sent within the browser session in order to offer additional help in the online shop for orders.
cstInfo2Session.wuerth.deFunctional cookie of Würth set or updated to provide additional industry-specific information and advice in the online store.
user_name1Session.wuerth.deWebchat Cookie from Würth, which stores the customer number of the customer during a browser session in order to transmit it exclusively to the Würth employee within the chat application when using the web chat. As a result, when the customer uses the web chat, the Würth employee can react more quickly to the customer's needs and provide assistance.
AuthenticationStateToken-tVEKD901AF0AAAFg9BVqWLs_1Sessioneshop.wuerth.deWürth technical cookie that prevents access using a known session ID without the user. This will only be set after a successful login.
c_user, cms, datr, fr, lu, pl, s, sb, wd, xs590 days - 2 yearsfacebook.comAnalysis Cookie of Facebook which serves to present to visitors of our website in the context of the visit of the social network Facebook interest-related advertisements ("Facebook Ads").
See Facebook Cookie Policy https://www.facebook.com/policies/cookies/

1. Technical - Cookies that are essential for the website to function

Technical cookies are required in order for the Würth online shop and other Würth websites to function properly and cannot be disabled. Certain sections of our websites or desired services cannot be provided without these cookies.

2. Functional - Cookies used to store configured settings

Functional cookies are used to cache settings configured by users in the Würth online shop and on other Würth websites. These include, for example, the last product categories that were viewed, the selected language or any online applications that were used. They make it possible to customize notices and simplify the user experience. Activities on third-party websites are not tracked.

3. Performance & analysis - Cookies used to optimize performance and analysis

define starting points to optimize its services. Users also help to identify, for example, which pages are visited most frequently or only on occasion and how visitors navigate between the web pages. All of the information collected by these cookies is aggregated and therefore anonymous. If users choose not to allow these cookies, it is not possible to identify which web pages a user visited or how the website performed during the visit.

4. Personalized - Cookies used to personalize your user experience

Würth’s analytics cookies make it possible to enhance the features of the Würth online shop and to personalize it after a Würth customer logs in. They can be used to display customized product recommendations or to provide information specific to the customer. These data are only available within Würth’s data center and are not used for any other purposes, nor are they made available to third parties. If users choose not to allow these cookies, some or all of these services may not be completely available for use.

5. Third party - Cookies used for targeted advertising

Third-party analytics cookies can be set by our analysis and advertising partners. They can be used by these companies to create a profile containing a user’s interests and to display relevant information or advertising to that user on other websites. Furthermore, they make it possible to display product ratings from other users in order to make a better purchase decision. These cookies do not store any personal information but rather are based on the unique ID provided by the user’s browser and Internet device. If users choose not to allow these cookies, less targeted advertising or relevant information on other websites can be displayed.

 

We respect your right to protect your data. Therefore, you can decide not to allow certain types of cookies. However, blocking certain types of cookies can impair your user experience on our website and affect the services that we can offer you.Please let us know how Würth can use this information:

These cookies help make it possible to use a website by enabling basic features such as page navigation and access to secure sections of the website. They are generally set in response to your activity in accordance with a service request, e.g., configuring your data privacy settings, logins or filling out forms. Certain sections of our websites or requested services cannot be provided without these cookies. Required cookies help make it possible to use a website by enabling basic features such as page navigation and access to secure sections of the website. The website cannot function properly without these cookies.

These cookies make it possible to personalize the website and enable enhanced features, such as remembering user behavior, saving the preferred language or displaying customized product recommendations. If you choose not to allow these cookies, some of these services will not be fully functional. This information is only processed in our own data centers and is not made available to third parties.

Würth website analysis

This website uses features from Würth’s website analysis service based on the open-source software Matomo/Piwik. Würth’s website analysis tool uses "Cookies". Cookies are text files stored on your computer that make it possible to analyze how you use the website. The information generated by cookies regarding the use of our website is stored on our server. The IP address is anonymized before being saved. Würth’s website analysis cookies remain on your end device until you delete them.

Würth’s website analysis cookies are saved by virtue of Art. 6 Sec. 1f GDPR. The website operator has a legitimate interest in an anonymous analysis of the user behavior in order to optimize both its web services and its advertising.

The information generated by cookies regarding the use of our website is not made available to third parties. You can prevent cookies from being stored by selecting the appropriate settings in your browser. However, please note that by doing so, you may not be able to use all of the features on this website.

If you do not agree to your data being stored and used, you can disable the storage and use features here. In this case, an opt-out cookie is stored in your browser, thus preventing Würth’s website analysis tool from saving your user data. If you delete your cookies, this will also delete the Würth website analysis opt-out cookie. The opt-out cookie will have to be enabled again the next time you visit our site.

Of course we respect the “Do Not Track” settings (DNT) in your Internet browser. Depending on the browser, DNT is available as a setting in the program settings or as a plug-in or add-on. By enabling this setting, the browser signals that you do not wish for your browsing behavior to be tracked without your express consent. If the setting is enabled, all of the tracking features on our server will be deactivated. Please notice that the procedure for enabling DNT can vary depending on the Internet browser being used.

Third-party cookies

You can control these cookies according to your personal preferences as described below:

Google Analytics

This website uses features from the website analysis service Google Analytics. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses "Cookies". Cookies are text files stored on your computer that make it possible to analyze how you use the website. The information generated by the cookie about your use of the website is generally transmitted to and stored by Google on servers in the USA. Google Analytics cookies can be stored by virtue of Art. 6 Sec. 1f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web services and its advertising.

  • IP anonymization
    We have enabled the IP anonymization function on this website. As a result, Google shortens your IP address within the member states of the European Union or in other EFTA member states of the European Economic Area before transmitting data to the USA. Only under exceptional circumstances is the complete IP address transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and Internet usage for the website operator. Your IP address, which is transmitted via your browser to Google Analytics, will not be associated with any other data held by Google.
     
  • Browser plug-in
    You can prevent cookies from being stored by selecting the appropriate settings in your browser. However, please note that by doing so, you may not be able to use all of the features on this website. Furthermore, you can prevent Google from collecting and processing data (including your IP address) generated via cookies and related to your use of the website by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
     
  • Objection to data collection
    You can prevent Google Analytics from collecting your data by clicking on the following link. This sets an opt-out cookie, which prevents your data from being collected during future visits to that website: Disable Google Analytics. Please refer to Google’s data privacy policy for more information on how Google Analytics handles user data: https://support.google.com/analytics/answer/6004245?hl=de.
     
  • Google Analytics remarketing
    Our websites use Google Analytics’ remarketing features along with the universal features from Google AdWords and Google DoubleClick. These features are provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This function makes it possible to link the advertising target groups created using Google Analytics remarketing with the universal features from Google AdWords and Google DoubleClick. In doing so, interest-based, personalized advertising messages created based on your earlier browsing behavior on one end device (e.g., smart phone) can also be displayed on another one of your end devices (e.g., tablet or PC). If you have already given your consent, Google links your website and app browser histories with your Google account for this purpose. This makes it possible to switch on the same personalized advertising messages on every end device on which you are signed on with your Google account. In order to facilitate this feature, Google Analytics records Google-authenticated IDs for the users who are temporarily linked to our Google Analytics data in order to define and create target groups for universal advertising on all devices. You can permanently refuse universal remarketing/targeting on all devices by disabling personalized advertising in your Google account; click on the following link to do so: https://www.google.com/settings/ads/onweb/.

The recorded data will only be compiled in your Google account with your consent, which you can provide to or revoke from Google (Art. 6 Sec. 1a GDPR). Collecting data in the case of data collection procedures that are not compiled in your Google account (e.g., because you do not have a Google account or have objected to the collection) is based on Art. 6 Sec. 1f of the GDPR. Legitimate interest is based on the website operator’s interest in conducting an anonymous analysis of the website’s visitors for advertising purposes. Please refer to Google’s data privacy policy for further information and for its data protection provisions at: https://www.google.com/policies/technologies/ads/.

Bing Ads

We use Bing Ads, a program provided by the Microsoft Corporation (“Microsoft”), for universal event tracking (UET) to carry out remarketing and track conversions. A cookie is set on your computer for this purpose if you reached our website via Bing or Yahoo. Bing Ads stores information regarding the use of our website, i.e. the sites you visit, in this text file for 180 days, after which those data are deleted. This information includes the URL of the pages visited, the URL of the referral site, and your IP address, among other things. By using the remarketing feature, we can provide you with special personalized offers the next time you perform a search on one of the search engines mentioned above.

If you do not agree to the collection of this information, then you can disable the cookie in your Internet browser’s settings. You can use the opt-out page for consumers provided by the Network Advertising Initiative (NAI) http://www.networkadvertising.org/choices/ to check which of the participating pages have set cookies in your browser and to disable those cookies. Please refer to the following link for Microsoft’s data privacy conditions regarding the use of the data they collect: https://privacy.microsoft.com/de-de/privacystatement/.

Facebook

Our website uses Facebook’s user action pixel to measure conversions, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This pixel makes it possible to track the behavior of visitors to a particular provider’s website after they have been forwarded to that website by clicking on a Facebook advertisement. By doing so, it is possible to evaluate the effectiveness of Facebook advertisements for statistical purposes and market research and to optimize future advertising campaigns. The collected data remain anonymous for us as the operator of the website; we are not able to determine the identify of the users. However, Facebook stores and processes the data, linking the information to the corresponding user profile so that Facebook can use the data for its own advertising purposes, in accordance with Facebook’s data use policy. This allows Facebook to turn on advertisements both on Facebook pages and outside of Facebook. We as the website operator cannot influence the use of these data. Please refer to Facebook’s data privacy notice for further information on protecting your personal privacy: https://www.facebook.com/about/privacy/.

Furthermore, you can disable the “Customer Audiences” remarketing function in “Ad settings” section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You have to be logged into Facebook in order to do this. If you do not have a Facebook account, you can disable Facebook’s user-based advertising on the website from the European Interactive Digital Advertising Alliance:http://www.youronlinechoices.com/de/praferenzmanagement/.

YouTube

If you do not wish to be associated with your YouTube profile, you have to log out of your account before enabling the button. YouTube stores your data as a user profile and uses that information for the purposes of advertising, market research and/or designing its website to meet users’ demands. This type of analysis is carried out (even for users who are not logged in) in order to provide appropriate advertising in particular and in order to inform other users in the same social network of your activities on our website. You have the right to object to the creation of these user profiles; to do so, please address your request to YouTube.

Please refer to YouTube’s data privacy policy for information regarding the purpose and extent of their data collection and processing activities. There you can also find further information on your rights and the configuration options to protect your privacy: https://policies.google.com/privacy?hl=en&gl=en. Google also processes your personal data in the USA and has agreed to the provisions laid out in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.