Register here in three simple steps to use all functions of the shop.
Sales to business customers only
Find out more
The aim of data protection, and also our objective at Adolf Würth GmbH & Co. KG, is to ensure that personal data is handled in such a way that every data subject’s right to privacy is protected.
In order to achieve this objective, all functions responsible for the processing of personal data must observe applicable EU legislation (EU General Data Protection Regulation (EU GDPR)) and all national data protection laws.
Personal data may only be collected and processed subject to the EU GDPR or other applicable laws. The essential underlying principles of the EU GDPR are:
Other central objectives of Adolf Würth GmbH & Co. KG are to act responsibly when handling personal data, but also to use IT systems and applications in a risk-conscious manner.
The controller responsible for data processing on this website is:
Adolf Würth GmbH & Co. KGReinhold-Würth-Straße 12–1774653 Künzelsau-GaisbachPhone: +49 7940 15-0Email: info@wuerth.com
The controller is the natural person or legal entity which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
You can contact our data protection officer at datenschutz@wuerth.com.
Adolf Würth GmbH & Co. KG is Germany's leading specialist in the sale of assembly and fastening materials.
The collection, processing or use of personal data serves this corporate purpose or supporting secondary purposes, such as customer service.
The groups of people concerned are
The relevant data includes all personal data that is necessary for the fulfillment of the purpose concerned. A detailed presentation of the types of personal data that are being processed is given in the following.
The processing of personal data is only lawful if permitted by law, i.e. if there is a legal basis for the processing activity or the data subject has consented to the processing.
Personal data is only processed in our company in accordance with statutory provisions. These generally include,
Adolf Würth GmbH & Co. KG supplies almost exclusively to professionals. Unless agreed otherwise in individual cases, the legal bases we rely on when processing your personal data for the performance of a contract are as follows:
To improve legibility, the legal bases given above shall be referred to only as “data processing for the performance of a contract” in the following.
The potential recipients of personal data include
If the transfer of data to third countries (non-EU countries) or international organizations is required, personal data shall be transferred solely for the purpose of concluding or complying with a contract in compliance with all applicable data protection requirements, provided the interests or rights and freedoms of the data subject do not override these legitimate interests. Should we transfer your data to a third country or an international organization in individual cases, we will provide you with all required information.
Personal data will be deleted in accordance with the legal or contractually established regulations on the disposal of data and considering any legal or contractually established retention periods. Most of these legal requirements are based on the German Commercial Code (HGB) and the German Fiscal Code (AO). The retention and documentation periods set out in these codes require data controllers to retain data for up to ten years after the end of a business relationship or pre-contractual legal transaction.
Other legal provisions may impose even longer retention periods on data controllers, for instance for the retention of evidence in accordance with statutory limitation periods. The general limitation period is three years. Special limitation periods of up to 30 years or longer may, however, apply in certain situations. Personal data, which is not subject to a legal or contractual retention period or erasure obligation, must be deleted immediately after it is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
The data subject has various data protection rights. These rights are explained below. The contact details set out above can be used to exercise these rights.
Subject to the applicable legal regulations, you have the right to obtain information, at any time, free of charge, about all your personal data stored by the data controller, its origin, recipients and purpose of storage as well as, where applicable, the right to rectification, erasure or restricted processing of your data.
Every data subject has the right to object to the processing of their personal data on the basis of Art. 6 (1f) EU GDPR or for direct marketing purposes. Upon receiving an objection to the processing of your personal data, we will carefully review your objection in each individual case. If your objection to the processing of your personal data requires us to delete your data, we will delete your data in accordance with statutory retention requirements. The objection shall not affect the admissibility of the processing carried out up to the objection.
Every data subject has the right to know whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether the data subject is obliged to provide the personal data and what the possible consequences of failure to provide such data would be.
The data subject has the right to lodge a complaint with the competent supervisory authority if the data subject believes that the processing of personal data relating to him or her infringes his or her rights. The responsible supervisory authority for data protection issues is the data protection officer responsible for the federal state in which our company has its registered office. The data subject may also lodge a complaint with a supervisory authority responsible for the data subject’s habitual place of residence or place of the alleged infringement. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html;jsessionid=56BD747C1AAA8A959917F12D79B92695.intranet242.
You have the right to have data which we process automatically on the basis of your consent or to perform a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transmission of the data to another controller, this will only be done if it is technically feasible.
Many data processing operations can only be performed with your consent. You can revoke your consent at any time. All you need to do is send an informal e-mail to this effect to one of the email addresses given above. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Irrespective of your subscription to our newsletter, we may use your data, and especially your email address, for (direct) marketing purposes. We are only using your data if you have not objected to the use of your data for this purpose. We would like to inform you in this statement, and every other contact, that you can object to the use of your data for (direct) marketing purposes at any time and without incurring any additional costs other than the usual transmission costs at basic rates.
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection when you see that the address bar of your browser changes from “http://” to “https://” and when the lock symbol appears in your address bar.
When SSL and/or TSL encryption is activated, the data that you transfer to us cannot be read by third parties.
Some of the websites of Adolf Würth GmbH & Co. KG use so-called cookies. Cookies help make our website more user-friendly, effective and secure. Cookies are small text files, which are placed on your computer and stored by your internet browser.
You can adjust your browser settings to make sure you are informed about the use of cookies and just allow cookies in individual cases, accept cookies only for certain applications or generally refuse cookies and activate the automatic deletion of cookies when closing your internet browser. When cookies are deactivated, some of the functions available on this website may no longer work properly.
We process cookies for the performance of contracts, wherever they are necessary for electronic communication processes or the provision of our services (e.g. shopping cart function). Adolf Würth GmbH & Co. KG uses these cookies primarily to process your orders in the online shop. The storage of any other cookies (e.g. cookies to analyze your browsing behavior) is treated separately in this Privacy Statement and processing is subject to your prior consent.
For an overview of active cookies, please refer to this page: Cookie Policy. Cookie settings can be changed on this page at any time.
You can also control the storage of cookies by adjusting the "Do Not Track" (DNT) settings in your internet browser. Depending on the browser, DNT is available as a setting in the program settings or as a plug-in or add-on. By enabling this setting, the browser signals that you do not wish for your browsing behavior to be tracked by these tools without your express consent. If the setting is enabled, the tracking features of our tools will be anonymized. Please note that different internet browsers may require different settings to enable DNT.
When visiting our website, we process information in so-called server log files, which your browser transmits to us automatically. The purpose of the processing is the correct displaying of our internet presence and ensuring the secure operation of our website.
This data is not combined with other data sources.
Data is processed on the lawful basis set out in Article 6 (1f) EU GDPR. As the website operator, we have a legitimate interest in a correct presentation of our internet presence and in ensuring the website’s secure operation.
The data processed in connection with the collection of server log files is stored as long as required for their specific purposes.
When you send us an inquiry through the contact form, your data from the inquiry form, including any contact data provided by you, will be stored by us in order to process your inquiry and answer any follow-up questions.
The following categories of personal data are processed when an inquiry is sent through the contact form:
The data that you entered in the contact form is processed on the basis of our legitimate interest in providing our customers with a simple way of communicating with us and improving our customer service (Art. 6 (1f) EU GDPR) as well as for the performance of a contract. You can add voluntary information to the required mandatory information. The legal basis for the processing of such data is your consent in accordance with Art. 6 (1a) EU GDPR. Processing the data contained in your voluntary information serves to improve our service and provide you with a more extensive customer experience. You can withdraw your consent to the processing of the data you have provided voluntarily at any time. The contact details set out above can be used to revoke your consent.
We will store the data you have entered in the contact form until you request the erasure of the data or the purpose of the data storage is no longer applicable (e.g. after your inquiry has been processed). Statutory retentions periods may apply.
You can register in our online shop in order to use additional functions on our website. The data provided will only be used for the purpose of providing the individual offering or service you registered for. All mandatory information must be provided for the registration to be successful. Otherwise, we will refuse registration.
The following data is processed for the purpose of using the online shop:
Information about the company
Personal details
All mandatory data (marked with an asterisk) provided during registration in our online shop is processed for the performance of a contract.
You can add voluntary information to the required mandatory information. The legal basis for the processing of such data is your consent in accordance with Art. 6 (1a) EU GDPR. Processing the data contained in your voluntary information serves to improve our service and provide you with a more extensive customer experience. You can withdraw your consent to the processing of the data you have provided voluntarily at any time. The contact details set out above can be used to revoke your consent.
For important changes such as a change in our service offering or essential technical changes, we will inform you by using the e-mail address provided upon your registration.
We will retain all data entered upon registration for as long as you remain our customer. After deleting your online shop access, we will continue to store your Würth customer account and customer details, subject to the applicable statutory retention periods.
During job applications, we collect and process our applicants’ personal data through our job portal. After registering, all access details required for the creation of an applicant’s profile are sent out to the potential applicant by email. The information provided by the applicant in the profile is processed for the purpose of completing the recruitment process.
The following categories of personal data are processed when using the job portal:
The personal data of applicants is processed on the legal basis set out in Section 26 of the German Federal Data Protection Act (BDSG) in conjunction with Art. 88 EU GDPR.
If the application is not considered or rejected in the course of the recruitment process, all application documents will be deleted automatically no later than six months after the application has been turned down unless further retention is necessary on the basis of other legitimate interests of the data controller.
Any consideration of the applicant’s profile for future job openings is subject to the applicant’s prior consent.
In this case, the continued storage and processing of the applicant’s data is based on Art. 6 (1a) EU GDPR. This consent may be revoked at any time. Please contact personal@wuerth.com.
Applicants can withdraw their applications at any time. After withdrawal of an application, all application documents are deleted without delay.
We collect, process and use personal data outside our online shop environment for the purposes of concluding, establishing the content of and making changes to a contract.
We need the following data to register you as one of our customers:
You can provide the following data voluntarily:
We will store all data entered for the duration of our business relationship. Your data is deleted upon termination of the business relationship, subject to the applicable statutory retention periods.
If you have agreed to the use of cookies on our website, we will use your usage history for product recommendations on this website after you have logged in. This includes product pages and categories that you visited or searched for on Würth websites. You can revoke your consent to the analysis of your browsing behavior at any time. Please note that we will be unable to provide personalized product recommendations to you once you withdraw your consent.
Cookies to create personal product recommendations are stored on the basis of your consent in compliance with Art. 6 (1f) EU GDPR.
You can prevent the storage of cookies by not consenting to the use of cookies. However, please note that by doing so, you may not be able to use all of the features on this website.
Information generated through cookies for personalized product recommendations is not passed on to third parties.
If you do not agree to your data being stored and used, you can adapt your cookie preferences here. Your opt-out decision will be stored in a cookie. If you delete your cookies, this will also delete your opt-out cookie. The next time you visit our site, you will be asked again whether cookies may be used for web analytics purposes.
This website uses features from the web analytics service Google Analytics for the statistical analysis of website user behavior. These features are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. We have concluded a data processing agreement with Google. The use of Google Analytics may result in the transmission of personal data to the servers of Google LLC. in the USA. Google LLC. has concluded standard contractual clauses, as published by the European Commission, with us for the transmission of personal data to Google LLC. based in the USA. These standard contractual clauses can be viewed here: https://privacy.google.com/businesses/processorterms/.
We have enabled the IP anonymization function on this website. As a result, Google shortens your IP address within the member states of the European Union or in other member states of the European Economic Area before transmitting data to the USA. Only under exceptional circumstances is the complete IP address transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and Internet usage for the website operator.
We are also using the “Demographics” feature of Google Analytics. This allows us to generate reports on the age, gender, and interests of site visitors. This data is collected from interest-based advertising from Google and third-party visitor data. This data cannot be attributed to a specific person. You can disable this feature at any time by adjusting the ads settings in your Google account or by objecting to the collection of your data by Google Analytics by adapting your cookie preferences here.
For more information on Google Analytics and Google’s privacy policy, please visit:
https://www.google.com/intl/en/policies/privacy/ (Google privacy policy)
https://support.google.com/analytics/answer/6004245?hl=en (Data privacy and security in Google Analytics)
https://policies.google.com/terms?hl=en#toc-software (Terms of Google services)
https://policies.google.com/technologies/cookies?hl=en (How Google uses cookies)
Google Analytics is used for the statistical analysis of our website on the basis of your consent in compliance with Art. 6 (1a) EU GDPR.
You can prevent the use of cookies by not consenting to the use of cookies. However, please note that by doing so, you may not be able to use all of the features on this website.
This website uses features from Würth’s web analytics service based on the open-source software Matomo/Piwik. Würth’s web analytics tool uses "Cookies". Cookies are text files stored on your computer that make it possible to analyze how you use the website. The information generated by cookies regarding the use of our website is stored on our server.
Würth web analytics is used for the statistical analysis of our website on the basis of your consent in compliance with Art. 6 (1a) EU GDPR.
If you do not agree to your data being stored and used, you can withdraw your consent to the storage and processing of your data here. Your opt-out decision will be stored in a cookie. If you delete your cookies, this will also delete your opt-out cookie. The next time you visit our site, you will be asked again whether cookies may be used for web analytics purposes.
We have enabled the IP anonymization function for this tool. This means that Würth truncates your IP address. We use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to the use of the website.
Our websites use Google Analytics’ remarketing features along with the cross-device features from Google AdWords and Google DoubleClick. These features are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. The use of Google Analytics’ remarketing features may result in the transmission of personal data to the servers of Google LLC. in the USA. Google LLC. has concluded standard contractual clauses, as published by the European Commission, with us for the transmission of personal data to Google LLC. based in the USA. These standard contractual clauses can be viewed here: https://privacy.google.com/businesses/processorterms/.
This function makes it possible to link the advertising target groups created using Google Analytics remarketing with the cross-device features from Google AdWords and Google DoubleClick. In doing so, interest-based, personalized advertising messages created based on your earlier browsing behavior on one device (e.g., smartphone) can also be displayed on another one of your devices (e.g., tablet or PC).
If you have already given your consent to Google, Google links your website and app browser histories with your Google account for this purpose. This makes it possible to display the same personalized advertising messages on every device on which you are signed on with your Google account.
In order to facilitate this feature, Google Analytics tracks the Google-authenticated IDs of users, which are temporarily linked to our Google Analytics data in order to define and create target groups for universal advertising on all devices.
You can permanently refuse universal remarketing/targeting on all devices by disabling personalized advertising in your Google account; click on the following link to do so: https://www.google.com/settings/ads/onweb/.
All data collected is only compiled in your Google account with your consent, which you can provide to or revoke from Google (Art. 6 (1a) EU GDPR). Any data collection activities that are not compiled in your Google account (e.g., because you do not have a Google account or have objected to the collection) are based on Art. 6 (1f) EU GDPR. Legitimate interest is based on the website operator’s interest in conducting an anonymous analysis of the website’s visitors for advertising purposes.
https://policies.google.com/technologies/ads?hl=en (How Google uses cookies in advertising)
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our website. These features are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. The use of reCAPTCHA may result in the transmission of personal data to the servers of Google LLC. in the USA. Google LLC. has concluded standard contractual clauses, as published by the European Commission, with us for the transmission of personal data to Google LLC. based in the USA. These standard contractual clauses can be viewed here: https://privacy.google.com/businesses/processorterms/.
reCAPTCHA is used to check whether the data entered on our website (e.g. on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the website. For this analysis, reCAPTCHA evaluates various types of information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). All data collected during this analysis is transmitted to Google.
The data is processed on the basis of Art. 6 (1f) EU GDPR. The website operator has a legitimate interest in protecting its websites against spam and other types of automated abuse.
For more information on Google reCAPTCHA and Google’s privacy policy, please visit:
We use Google Tag Manager. This service is used to manage website tags via a web interface. Google Tag Manager is used solely to create these tags. No cookies are set and no personal data is collected. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data.
For more information on Google Tag Manager, please visit: http://www.google.com/tagmanager/use-policy.html
We use Bing Ads, a program provided by Microsoft Corporation (hereinafter “Microsoft”), for universal event tracking (UET), remarketing and tracking conversions. A cookie is set on your computer for this purpose when you access our website via Bing or Yahoo. Bing Ads stores information regarding the use of our website, i.e. the sites you visit, in this text file for 180 days, after which this data is deleted. This information includes the URL of the website visited, the URL of the previous website, and your IP address, among other things. By using the remarketing feature, we can provide you with special personalized offers the next time you perform a search on one of the search engines mentioned above.
If you do not agree to the collection of this information, you can disable these cookies in your browser settings. This may result in some of the functions on this website not working properly. In addition, Microsoft may be able to track your user behavior across multiple electronic devices through cross-device tracking, enabling Microsoft to display personalized advertising on or in Microsoft Web pages and apps. You can disable this tracking at https://choice.microsoft.com/en-GB/opt-out.
For more information on Bing’s analytics services, please visit the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/en/53056/2). Please refer to the following link for Microsoft’s privacy statement regarding the use of the data they collect: https://privacy.microsoft.com/en-GB/privacystatement/.
Our website uses Facebook’s (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, hereinafter “Facebook”) user action pixel to measure conversions, .
This pixel makes it possible to track the behavior of visitors to a particular provider’s website after they have been forwarded to that website by clicking on a Facebook advertisement. By doing so, it is possible to evaluate the effectiveness of Facebook advertisements for statistical purposes and market research and to optimize future advertising campaigns.
The collected data remain anonymous for us as the operator of the website; we are not able to determine the identity of the users. However, Facebook stores and processes the data, linking the information to the corresponding user profile so that Facebook can use the data for its own advertising purposes, in accordance with Facebook’s data use policy. This allows Facebook to turn on advertisements both on Facebook pages and outside of Facebook. We as the website operator cannot influence the use of this data.
Please refer to Facebook’s data privacy notice for further information on protecting your personal privacy: https://www.facebook.com/about/privacy/.
Furthermore, you can disable the “Custom Audiences” remarketing function in the “Ad Settings” section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You have to be logged into Facebook in order to do this.
If you do not have a Facebook account, you can disable Facebook’s user-based advertising on the website from the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices.
Facebook Pixel is used on the basis of your consent in compliance with Article 6 (1a) EU GDPR. You can withdraw your consent to the use of Facebook Pixel at any time by changing your settings here.
Our website uses LinkedIn Conversion Tracking provided by LinkedIn Corporation (LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA, hereinafter “LinkedIn”) to measure conversions..
We use LinkedIn Conversion Tracking to analyze and constantly improve the utilization of our website. Thanks to the statistics obtained, we can improve our offering, making it more interesting for you, our customer. LinkedIn Conversion Tracking is used on the basis of your consent in compliance with Article 6 (1a) EU GDPR. You can withdraw your consent to the use of LinkedIn Conversion Tracking at any time by changing your settings here.
The LinkedIn Insight Tag makes it possible to track the behavior of visitors to a particular provider’s website after they have been forwarded to that website by clicking on a LinkedIn advertisement. This allows us to evaluate the effectiveness of LinkedIn advertisements for statistical and market research purposes and optimize future advertising campaigns. The LinkedIn Insight Tag helps LinkedIn collect data on website visits, including the URL, referring URL, IP address, device and browser characteristics (user agent) and time stamp. This data is encrypted, IP addresses are shortened and direct member IDs are removed within seven days in order to pseudonymize the data. The remaining pseudonymized data is deleted within 90 days.
The collected data remain anonymous for us as the operator of the website; we are not able to determine the identity of the users. However, LinkedIn stores and processes the data, linking the information to the corresponding user profile so that LinkedIn can use the data for its own advertising purposes in accordance with LinkedIn’s data use policy. This allows LinkedIn to place advertisements both on LinkedIn pages and outside of LinkedIn. We as the website operator cannot influence the use of this data.
Please refer to LinkedIn’s privacy policy for further information on protecting your personal privacy: http://www.linkedin.com/legal/privacy-policy.
LinkedIn members have the choice to object to LinkedIn Conversion Tracking and to opt-out of and delete cookies at https://www.linkedin.com/psettings/advertising/ or to deactivate the use of demographic information. LinkedIn does not share any personal data with the website owner, providing only summarized reports on the website’s target group and the effectiveness of advertisements. LinkedIn also offers retargeting of website visitors, allowing the website owner to retarget website visitors with targeted ad content outside their own website without being able to identify the member. LinkedIn members can control the use of their personal data for advertising purposes in their account settings.
For further information on the LinkedIn marketing and tracking solutions used, please refer to the LinkedIn website: https://www.linkedin.com/help/lms/answer/87080/linkedin-marketing-solutions-and-the-general-data-protection-regulation-gdpr-?lang=en
We operate user profiles on social networks for the purpose of presenting our company and communicating with existing and prospective customers. For more information on the related processing activities, please refer to the notice below.
Social networks help us present our company to persons that own a social network account (hereinafter “Users”) and all visitors of our profile without social network account (hereinafter “Guests”). Customers and prospects can also get in touch with us through our profile. Our profiles and contributions are generally visible to all Users and Guests (hereinafter collectively referred to as “Visitors”). When commenting on our contributions or sending us a message, this data is stored by the social network and can be viewed by us. We can reply to your comments or messages. Your comments and our replies may remain visible for all Visitors of the social network in question.
When viewing our profile, the social network can store and analyse your visit of our profile page and all other interactions on the social network’s website. This data is provided to the profile owners as statistics and further processed by the social networks for other purposes, including advertising purposes.
If you have an account at this social network and are signed into your account when visiting our profile, the social network provider can link your interactions with our profile to your account details and process them further. Any data on your interactions with our profile may also be stored and processed for other purposes by the social network, even if you are not signed in or do not have an account with the social network in question. In this case, you can be linked to your account details with the help of cookies, small files stored on your device, or your IP address.
Your data is generally processed for the purpose of creating a profile of interests for each Visitor and use these profiles for advertising purposes. When a person calls up certain websites, information on this browser activity is analyzed and the provider adds certain interests to the visitor’s profile. The Visitor is shown ads based on these identified interests. The provider can show such interest-based ads both on and outside the social network’s websites.
Persons that access our profile at a social network (both Users with an account at the social network provider and Visitors without account).
Should you wish to request further information or exercise your rights as a data subject, we would recommend contacting the provider in question directly, as only the provider has full access to the data processed when visiting our profile or interacting with us on the social network. You can find all contact details of the social networks to exercise your rights as a data subject under “Information on the social networks we use”. You can contact us to exercise your rights as a data subject regarding all data processing activities that the provider of the social network and we are jointly responsible for. In such a case, we will forward your inquiry to the social network to the extent your inquiry relates to processing activities carried out by the social network.
For more information on the processing activities of the social networks we use and the available options to object to these processing activities, please refer to the section “Information on the social networks we use”.
Facebook:
Provider
Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter “Facebook“)
Website
https://en-gb.facebook.com/
Form to contact Facebook’s data protection officer
https://www.facebook.com/help/contact/540977946302970?refid=41
Facebook’s data policy
https://en-gb.facebook.com/policy.php
Our profile
https://www.facebook.com/wuerth.germany/
Categories of processed personal data when visiting our Facebook profile
For more information on what personal data is processed, please refer to:
https://www.facebook.com/legal/terms/page_controller_addendum
We have concluded a joint controllership agreement with Facebook for the processing of data in connection with our Facebook profile (our so-called “Page”), the provision of our profile and the statistical analysis of interactions by Visitors to our profile. This agreement sets out the obligations we and Facebook have to meet in connection with data processing activities and which party is responsible for individual processing activities.
Joint controllership agreement for the processing of personal data for Page Insights between Facebook and us as the Page admin in accordance with Art. 26 EU GDPR: https://www.facebook.com/legal/terms/page_controller_addendum
Further information on the processing of Page Insights data:https://www.facebook.com/legal/terms/information_about_page_insights_data
Facebook remains a separate and independent data controller for any other processing activities or processing for statistical or advertising purposes performed by Facebook and such processing may be performed on a different legal basis. For more information, please refer to the section “Facebook’s data policy”.
The use of Facebook may result in the transmission of personal data to Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. Facebook Inc. uses so-called standard contractual clauses, as published by the European Commission, for the transmission of personal data to Facebook Inc. based in the USA. A copy of these standard contractual clauses used can be requested here:https://www.facebook.com/help/566994660333381?ref=dp
Should you wish to object to the processing of your data by Facebook, please click on the following link to opt-out of the different processing activities:https://www.facebook.com/help/contact/367438723733209?no_redirect
You can change your advertising settings on your Facebook account yourself, e.g. to deactivate interest-based advertising, by clicking on the following link:https://www.facebook.com/settings?tab=ads
If you do not own a Facebook account, you can deactivate interest-based online advertising for all participating websites, by clicking on the following link:https://www.youronlinechoices.com/
You have the right to lodge a complaint with the competent supervisory authority. To find out which supervisory authority you should contact, please refer to the section “Right to lodge a complaint with the competent supervisory authority” in this privacy statement. Complaints regarding the processing of personal data in connection with our Facebook profile can also be addressed to the Irish Data Protection Commission. You can find the contact details of the Irish Data Protection Commission at:https://www.dataprotection.ie/en/contact/how-contact-us#
Should you wish to receive the newsletter offered on our website, we need an email address from you along with information allowing us to verify that you are the owner of the email address given and that you agree to receiving our newsletter. Any additional data is collected on a voluntary basis only.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 (1a) EU GDPR). You can revoke your consent to the storage of your data and your email address and their use for the distribution of our newsletters at any time, e.g. by clicking on the “unsubscribe” link in the newsletter. Your withdrawal of consent does not affect the lawfulness of processing based on your consent before its withdrawal.
Adolf Würth GmbH & Co. KG uses the newsletter distribution service Inxmail. This service is provided by Inxmail GmbH, Wentzingerstr.17, 79106 Freiburg, Germany.
Inxmail is a newsletter distribution service for the organization and analysis of newsletter marketing. The data you enter for the purpose of subscribing to our newsletter will be stored on Inxmail's servers in Germany.
If you do not want Inxmail to analyze your data, you need to unsubscribe from the newsletter in question. We provide an unsubscribe link in every newsletter we send out.
To analyze the success of our newsletter marketing, all emails sent out with Inxmail utilize so-called web beacons or “tracking pixels”, which track recipients’ interactions with the newsletter. Pixels track whether an email newsletter message has been opened, which links recipients clicked on or at which time a newsletter was read.
Inxmail processes the following data for its newsletter analytics:
You can withdraw your consent to these newsletter analytics separately. If you do not want Inxmail to analyze your data, you have to deactivate analytics for the newsletter in question. We provide an unsubscribe link in every newsletter we send out.
This data is processed on the basis of your consent (Art. 6 (1a) EU GDPR). You may revoke your consent at any time. Your withdrawal of consent does not affect the lawfulness of processing based on your consent before its withdrawal.
We retain the data you provided for the purpose of subscribing to our newsletter until you are removed from the mailing list or unsubscribe from our newsletter. This does not apply to data we store for other purposes (e.g. email addresses needed for online shop registration).
We have concluded a data processing agreement with Inxmail in accordance with Art. 28 (3) EU GDPR to ensure that Inxmail protects the personal data of our customers and does not disclose any personal data to third parties.
Adolf Würth GmbH & Co. KG uses Inxmail to send out transactional emails relating to your orders. Transactional emails are a type of email sent out automatically in response to specific business transactions such as order confirmations or delivery notifications.
This service is provided by Inxmail GmbH, Wentzingerstr.17, 79106 Freiburg, Germany.
Inxmail processes the following data for its transactional email service:
The data needed for the distribution of transactional emails relating to your orders is processed for the performance of a contract.
Data processing for the purpose of documenting our compliance with information requirements is based on Art. 6 (1f) EU GDPR (processing for the purposes of the legitimate interests pursued by the data controller).
All data provided by you for the purpose of receiving transactional emails is deleted from our servers and those of Inxmail by regular deletion routines after an email has been sent out.
All data stored by us for the purpose of documenting our compliance with information requirements is deleted from our servers and those of Inxmail by regular deletion routines six months after an email has been sent out.
When contacting our service team by email, the contact details provided by the customer via email may be used to process the inquiry in question and for other digital transactions for the purpose of automatically forwarding the inquiry to the responsible internal department where possible. Emails are forwarded automatically to ensure the proper handling of such business transactions and guarantee the fast processing of customer inquiries. The contact details provided are transferred to and stored in our customer database.
The data you provided in this context is processed on the basis of our legitimate interest in accelerating and optimizing our processes for our customers (Art. 6 (1f) EU GDPR).
The personal data processed for this purpose will be retained for the duration of your business relationship with us or until you request the deletion of your data, subject to the applicable statutory retention periods.
We have embedded YouTube videos in our online services, which are stored on www.youtube.com and can be played directly from our website. These features are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. The use of YouTube may result in the transmission of personal data to the servers of Google LLC. in the USA. Google LLC. has concluded standard contractual clauses, as published by the European Commission, with us for the transmission of personal data to Google LLC. based in the USA. These standard contractual clauses can be viewed here: https://privacy.google.com/businesses/processorterms/.
The YouTube videos on our website are all embedded in “privacy-enhanced mode”, i.e. no user data about you is sent to YouTube as long as you do not interact with these videos. No data is transferred until you play a video. We have no influence over this data transfer. Before any data is transmitted, you will be notified again that your data will be transferred to YouTube when you play a video. Your data will be transferred to YouTube regardless of whether you are signed into a YouTube user account or not. If you are signed into your Google account, your data will be linked directly to your account.
If you do not wish to be linked to your YouTube profile, you have to log out of your Google account before playing a video. YouTube stores your data as a user profile and uses that information for the purposes of advertising, market research and/or designing its website to meet users’ needs. You have the right to object to the creation of these user profiles; to do so, please send your request to YouTube.
Data is processed by Adolf Würth GmbH & Co. KG on the basis of your consent in accordance with Art. 6 (1a) EU GDPR. You can revoke your consent at any time. Your withdrawal of consent does not affect the lawfulness of processing based on your consent before its withdrawal.
For more information on YouTube and Google’s privacy policy, please visit:
https://www.youtube.com/static?gl=GB&template=terms&hl=en (YouTube Terms of Service)
We use services of Google Maps on this website to display interactive maps directly on the website, allowing you to use convenient features of the map function. These features are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. The use of Google Maps may result in the transmission of personal data to the servers of Google LLC. in the USA. Google LLC. has concluded standard contractual clauses, as published by the European Commission, with us for the transmission of personal data to Google LLC. based in the USA. These standard contractual clauses can be viewed here: https://privacy.google.com/businesses/processorterms/.
When you visit this website, Google receives information that you have accessed this subpage of our website. Your data will be transferred to Google regardless of whether you are signed into a Google user account or not. If you are signed into your Google account, your data will be linked directly to your account. If you do not wish to be linked to your Google profile, you have to log out of your Google account before viewing a map. Google stores your data as a user profile and uses that information for the purposes of advertising, market research and/or designing its website to meet users’ needs. This type of analysis is carried out in particular (even for users who are not logged in) in order to provide tailored advertising. You have the right to object to the creation of these user profiles; to do so, please send your request to Google.
For more information on Google Maps and Google’s privacy policy, please visit:
Our website uses so-called social share buttons of the social networks Facebook, Pinterest and Twitter. In order to protect your data when you visit our website, these buttons are embedded into our website with a Shariff solution. This type of integration ensures that no connection is established with Facebook, Pinterest and Twitter ("Social Networks") servers when you access one of our websites that contains such buttons. Only by actively clicking on one of these buttons, and thereby consenting to the transmission of your data, will your browser establish a direct connection to the servers of the Social Network. When clicking on a social share button, the Social Network will only be notified that your browser has accessed a particular page of our website, even if you have no user profile with the Social Network in question or are currently not signed into your account. Your browser sends this information (including your IP address) directly to the server of the Social Network where it is stored, without us being able to control this transmission of data. If you are logged into your account with the Social Network, the Social Network can link your visit to our website directly to your profile. If you interact with a Social Network, for example by clicking the "Like" or the "Twitter" button, this information is also transmitted directly to a server of the Social Network. This information is published by the Social Network in question and subject to further processing by the Social Network.
Please refer to the Social Network's privacy policy for more information on how and why data is collected, processed and used further by the Social Network and on the rights and options you have to protect your privacy:
Facebook's privacy policy: http://www.facebook.com/policy.php
Twitter’s privacy policy: https://twitter.com/privacy
Pinterest’s privacy policy: https://about.pinterest.com/en/privacy-policy
If you do not want the Social Network to directly link the data collected through our website to your profile on its service, you need to log out of the Social Network service before clicking on a social share button.
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA.
Pinterest is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA.
Our website uses Bazaarvoice to send out product review emails and process product reviews. This service is provided by Bazaarvoice Inc, 10901 Stonelake Blvd, Austin, TX 78759, USA.
We use Bazaarvoice to send you product review e-mails asking you to submit product reviews on products you purchased. Your personal data will be passed on to Bazaarvoice for this purpose. Bazaarvoice will use your data solely to personalize and distribute these review emails. Your data is not stored permanently nor disclosed to third parties by Bazaarvoice.
More information on Bazaarvoice’s privacy policy can be found at https://www.bazaarvoice.com/legal/privacy-policy/. Bazaarvoice processes some of your personal data in the USA. Bazaavoice has concluded standard contractual clauses, as published by the European Commission, with us for the transmission of personal data to the USA.
Your personal data is processed on the basis of your consent in accordance with Art. 6 (1a) EU GDPR. You can revoke your consent at any time to opt out of product review emails. We provide an unsubscribe link in every product review email.
We will store the data you have entered for the purpose of submitting a product review until you revoke your consent to receiving our product review emails or request the erasure of the data, in which case your data will be deleted from Bazaarvoice’s servers. Bazaarvoice uses this data solely for sending out product review emails and processing product reviews.
We have concluded a data processing agreement with Bazaarvoice in accordance with Art. 28 (3) EU GDPR to ensure that Bazaarvoice protects the personal data of our customers and does not disclose any personal data to third parties. The disclosure of your data to other companies for advertising purposes is expressly excluded.
Adolf Würth GmbH & Co. KG uses a so-called call tracking service provided by Matelso GmbH, Heilbronner Straße 150, 70191 Stuttgart, Germany. This service tracks the caller’s telephone number (unless the caller ID is restricted), the number dialed as well as the date, time and duration of the call. The caller’s telephone number is anonymized before this data is transmitted to the Matelso Control Panel. When calling one of the telephone numbers provided to Würth by Matelso, all information on the call is transferred to a web analytics service (Google Analytics) used by us. The data is again anonymized before transmission to the web analytics service. The above information is processed by Matelso in accordance with our instructions and stored on Matelso’s servers within the EU. We use the data collected to further analyze caller behavior.
The use of Matelso is based on your consent in accordance with Art. 6 (1a) EU GDPR. You can withdraw your consent at any time by adjusting your cookie settings for this website. You can withdraw your consent here. You can also control the storage of cookies the storage of cookies by changing the cookie settings in your internet browser (e.g. by changing the "Do Not Track" settings of your browser or using a browser add-on). For more information on data protection at Matelso please visit: https://www.matelso.com/en/privacy-statement.
The data processed in connection with Matelso services is stored as long as required for the specific purpose.
A data processing agreement was concluded with Matelso.
Our website uses Userlane to support your use of the website and provide help through step-by-step guides. This service is provided by Userlane GmbH, Georgenstr. 39, 80779 Munich, Germany.
By logging in as a customer, we store cookies to analyze the use of Userlane services. This information is transmitted to and stored on a Userlane server on our behalf. The IP address transmitted by the browser is not linked to any other data provided by Userlane.
The use of Userlane in our web application is based on your consent in accordance with Art. 6 (1a) EU GDPR. You can withdraw your consent at any time by adjusting your cookie settings for this website. You can withdraw your consent here. You can also control the storage of cookies by changing the cookie settings in your internet browser (e.g. by changing the "Do Not Track" settings of your browser or using a browser add-on). For more information on data protection at Userlane please visit: https://www.userlane.com/privacy.
Retention periods
The data processed in connection with Userlane services is stored as long as required for the specific purpose or until you withdraw your consent.
This website uses the web performance analytics service Uptrends Real User Monitoring (hereinafter “Uptrends RUM”). This service is provided by Uptrends GmbH, Niermannsweg 11 - 15, 40699 Erkrath, Germany.
Uptrends RUM is integrated into our website through a script that forwards the performance data of our website visitors to Uptrends’ servers. Our websites use a version of the Uptrends script that anonymizes the IP address. As a result, your IP address is shortened before it is transmitted to Uptrends (deletion of the last two octets). Uptrends RUM does not use cookies.
The data collected by Uptrends includes the IP address (shortened before transmission to Uptrends), type of device, operating system and browser used. This performance data is compiled on the servers of Uptrends RUM and provided to us with information that allows us to improve our website’s user experience on the basis of the above information. Uptrends RUM uses the anonymized IP addresses solely for the purpose of identifying the website visitor’s country of origin.
All data collected in connection with Uptrends RUM is processed on the basis of your consent in compliance with Art. 6 (1a) EU GDPR. Your data is processed for the purpose of analyzing the performance of our websites to improve our website offering.
You can prevent the processing by Uptrends RUM by not consenting to the processing of your data. However, please note that by doing so, you may not be able to use all of the features on this website.
If you do not agree to your data being stored and used, you can withdraw your consent to the storage and processing of your data here. Your opt-out decision will be stored in a cookie. If you delete your cookies in your current browser, this will also delete your opt-out cookie. The next time you visit our site, you will be asked again whether Uptrends RUM may be used for web performance analytics.
For more information on Uptrends RUM and the privacy policy of Uptrends GmbH visit:
https://www.uptrends.de/produkte/real-user-monitoring
https://www.uptrends.de/datenschutzrichtlinie-und-impressum
Our website accepts payments through PayPal. This payment service is provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
When you select payment through PayPal, the payment details you provide will be transmitted to PayPal.
Your data is transmitted to PayPal for the performance of a contract.
Our website accepts payments by credit card through our payment service provider PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main (hereinafter "PAYONE").
When you select payment by credit card, all personal and payment-related data required to complete the transaction is transmitted directly to your bank or credit card company and PAYONE. Your credit card details are collected, stored and encrypted only by PAYONE. For more information on PAYONE visit: Information on data processing by PAYONE GmbH.
Your data is transmitted to Ingenico for the performance of a contract.
Our website accepts payments through Sofortüberweisung (“immediate transfer”). This payment service is provided by Sofort GmbH Theresienhöhe 12, 80339 Munich (hereinafter “Sofortüberweisung”). Adolf Würth GmbH & Co. KG does not collect and store any data.
When selecting payment through Sofortüberweisung, you need to provide your IBAN, PIN and TAN of your online bank account to Sofort GmbH.
Your data is transmitted to Sofort GmbH for the performance of a contract.
Our website accepts payments through giropay. This payment service is provided by giropay GmbH, An der Welle 4, 60322 Frankfurt/Main, Germany (hereinafter “giropay”). Adolf Würth GmbH & Co. KG does not collect and store any data.
When selecting payment through giropay, you can use PIN and TAN of your online bank account without having to register.
Your data is transmitted to giropay GmbH for the performance of a contract.
The privacy statement of Adolf Würth GmbH & Co. KG does not apply to applications, products, services, websites or social media functions of third-party providers that can be reached through links we offer for information purposes. When using these links, you leave the website of Adolf Würth GmbH & Co. KG, resulting in the possibility that information about you may be collected or passed on by third parties. Adolf Würth GmbH & Co. KG has no influence whatsoever over the websites of third parties and makes no recommendations or warranties regarding these websites or their data protection practices. We therefore encourage you to read and review the privacy policies of any websites you interact with very closely before allowing them to collect, process and use your personal data.
Last updated: 06.09.2021
Adolf Würth GmbH & Co. KG collects and processes the personal data specified in the form in order to process the desired request for you. Please note the marked obligatory fields in the form. The legal basis for the processing of mandatory data is Article 6 para. 1 lit. b DSGVO, implementation of a pre-contractual measure. The processing of your voluntarily provided data is carried out based on Art. 6 para. 1 lit. f DSGVO. Thereafter, processing is permitted for the protection of our legitimate interests. Our legitimate interest is to be in contact with you, our customers, to improve our quality of advice and to be able to contact you more easily in case of possible queries. The collected data will be stored by us only as long as necessary for processing your inquiry as well as for getting in contact with you. After that, they will be deleted. Additional data protection information, in particular regarding your rights of information, correction, deletion, limitation of processing, objection and complaint, can be found in our privacy policy.
I've read the privacy policy.*
After activating this functionality, your login data (customer number and partner number) is saved as a so called Cookie on your local file system. We recommend to use this function only if no other users are working with this computer, tablet or smartphone. In generally we suggest: Log out after your purchase. More information about Cookies can be found in our data privacy statement."
You will find your customer number on a Würth invoice, a delivery note or an order confirmation. It will be displayed on the first page, in the top right hand corner. If you do not have any of these Würth documents, please call our service hotline on +49 7940 15-2400. You can reach us from Mondays to Fridays from 6:00 am to 12:00 midnight (not on public holidays).
You are still not a Würth customer? You can register online in a few simple steps. Once you have successfully registered, you will have access to all prices and can then place an order. Click on "Register now".
To log in with your mobile phone number please enter your mobile phone number, verified during the registration process. If you didn’t verify your mobile phone number yet please use the Partner Number login and verify your mobile phone number after login in ‘My Account’ Settings.
You are not yet a Würth customer? You can register online in a few simple steps. Once you have successfully registered, you will have access to all prices and can then place an order. Click on "Register now"
You will receive your partner number together with your login details once you have successfully registered on the Würth Online Shop via an email to the email address you specified on the registration form. Alternatively you can contact your sales representative. If you do not have this data, please call our service hotline on +49 7940 15-2400.
To log in with a personal login name, please enter the login name you have chosen. If you have not yet assigned a login name, please use the login with customer number and assign a user name after successful login in the settings of 'My account'.
The password for the Würth Online Shop is either the password you entered during the initial registration, or the password given to you by your company.
The password must be at least 10 characters long. The longer the chosen string, the harder a password is to crack. We recommend 16- or even 20-character passwords. All available characters can be used, for example upper and lower case letters, numbers or special characters. If you also use umlauts, please bear in mind that they may not be entered on keyboards for other languages. Names of pets or relatives, dates of birth, etc. are not suitable passwords. In addition, the complete password should preferably not appear in dictionaries and should avoid common variants and repetition or keyboard patterns such as "qwertz" or "1234abcd".Your customer number can not be used as password.
